Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample order needs about 1week, bulk and container orders need 2-3 weeks.
Q3. Is it OK to print my logo?
A: With MOQ requirements of different products, OEM service is acceptable.
Q4: Do you offer guarantee for the products?
A: Yes, 3-5 years warranty provided for our products.
Q5: How to deal with the after service?
A: Our products are produced in strict quality control system and the defective rate is controlled less than 0.2%.
During the guarantee time, if any unit confirmed failed because of quality problem, we will send new unit to do replacement.
Q6:What devices can Albugreen E500 Power?
A: The portable power station has the multi safety protections.The AC output port can only charge/power devices that operate at less than 500-Watt. Once exceeding, the generator will shut off automatically.